Nearly every business relies on technology for their daily operations. From communication and collaboration tools to data storage and security, technology plays a crucial role in the success of a company. With this dependence on technology comes the need for IT support.

When it comes to addressing your IT needs, businesses typically have two primary options: engaging managed IT services or establishing an in-house IT team. Another option is adopting a hybrid model that combines aspects of both. Each alternative comes with its set of advantages, making it crucial to discern the distinctions before arriving at a decision tailored to your business.

Let’s break down the different considerations so you can make an informed decision on what IT management model best suits your business needs.

Understanding Managed IT Services

Managed IT Services, commonly referred to as MSP, is a model where a third-party provider takes on the responsibility of your IT systems and infrastructure management. At Everound, this is how we work with most of our customers. It offers a proactive, rather than reactive, approach to technology support. A managed service provider assumes 24/7 monitoring, management, and problem resolution for businesses, allowing internal staff to focus on strategic, value-adding activities.

MSPs primarily manage IT infrastructure and end-user systems. They take a collaborative approach, offering support to an in-house IT team or operating as the comprehensive IT department.

Suite of Services

MSPs cover a breadth of IT services, such as network monitoring, security solutions, cloud management, data backup and recovery, and help desk services. They offer a diverse array of expertise, often hosting a team experienced in different IT areas.

This allows businesses to access a wide range of support and solutions without having to hire multiple specialists.

Key Benefits of an MSP

There are many benefits of working with a managed IT services provider. Some are related to cost and others are related to expertise. The key benefits to a business working with an MSP are:

  • Cost Predictability: With a flat-rate monthly fee, MSPs can often provide more predictable spending than managing it in-house. This can be especially beneficial for small businesses on a tight budget.
  • 24/7 Support: MSPs are there when you need them, ready to address any IT issue at any time. This means that businesses can have peace of mind knowing that their critical systems are being monitored and supported around the clock.
  • Access to Expertise: By partnering with MSPs, you tap into a specialized pool of IT professionals. They have the knowledge and experience to handle a wide range of technical issues, from software updates to cybersecurity threats. This can save businesses time and money by avoiding the need to hire and train in-house IT staff.
  • Scalability: Adjust your services as your business grows or IT needs change, without the HR headache. MSPs offer flexible services and pricing options, allowing businesses to scale up or down as needed without the costs and hassle of recruiting new employees.
  • Proactive Maintenance: MSPs use advanced monitoring tools and processes to identify potential issues before they become major problems. This proactive approach helps prevent downtime, data loss, and other costly disruptions that can severely impact small businesses.
  • Cost Savings: Outsourcing IT services to an MSP can be more cost-effective than managing an in-house IT team. Businesses can save on recruitment and training costs, as well as on expensive hardware and software purchases. With a fixed monthly fee for managed services, businesses also have predictable IT expenses, making budgeting easier.
  • Strategic Focus: By offloading the day-to-day management of IT tasks to an MSP, businesses can free up valuable time and resources to focus on core business objectives. This allows for a more strategic approach to IT planning and decision-making, leading to better overall business outcomes.

 

The In-House IT Proposition

Having an in-house IT team means having a dedicated group of professionals solely focused on your business needs. They offer a level of intimacy with your business operations and functions, as they are on-site every day. Gathering an in-house IT team involves recruitment, where businesses can search for talent aligned with their specific needs. It also necessitates an ongoing commitment to professional development.

In-House Advantages

For some businesses, an in-house IT team makes sense. This is often the case with large, national corporations. Some advantages of an in-house IT team are:

  • Culture Fit: Your in-house team can be deeply integrated into your business culture and objectives. This can lead to better alignment and understanding of the business goals, resulting in more effective solutions.
  • Control: With an in-house team, you have complete control over the direction and management of your IT projects. You can make decisions quickly and implement changes as needed without needing to go through a third-party provider.
  • Immediate Availability: With staff on-site, you have instant IT support ready to resolve issues. This may minimize downtime in some cases and keep business operations running smoothly.

 

Considerations When Choosing Your IT Model

Opting between an MSP model and an in-house IT is an important decision for a business owner. There are several things to consider including cost, scalability, expertise and skill sets, and flexibility and adaptability.

Cost and ROI Comparison

The decision between in-house IT and MSP hinges significantly on the delicate balance between costs and benefits. Conducting a thorough examination of the return on investment is imperative to grasp the economic trade-offs inherent in both models.

Opting for an in-house IT department involves substantial initial expenditures, encompassing the recruitment of specialized staff and the acquisition of equipment and software. Further ongoing costs may include training, maintenance, and upgrades. In contrast, MSPs typically levy a flat monthly fee for their services, presenting a potentially more cost-effective solution in the short term.

The advantages offered by MSPs extend beyond mere cost considerations. They provide intangible benefits like heightened security and minimal downtime, complemented by tangible cost savings. For instance, MSPs can furnish a team of highly skilled professionals at a fraction of the cost associated with hiring full-time employees. Moreover, their specialization in IT services affords them access to cutting-edge technology, translating into greater expertise and efficiency.

On the other side of the spectrum, in-house departments boast strengths in team familiarity with your operation, potentially yielding long-term financial gains through staff retention and accumulated knowledge capital.

In the crucial decision-making process between an MSP and an in-house IT department, the aspect of long-term ROI must not be overlooked. MSPs offer a degree of predictability in costs and service scalability, contributing to long-term planning security. In contrast, the long-term ROI with an in-house team may fluctuate more, contingent on organizational growth and the associated costs of staff development or replacement.

Scalability

Scalability is a pivotal factor in achieving business success, and your IT management model should accommodate it. Managed Service Providers excel in this regard by offering on-demand services that dynamically scale in alignment with your business’s evolving needs without requiring lead time.

Conversely, the process of expanding an in-house team or scaling up IT infrastructure can be both time-consuming and financially burdensome. By opting for an MSP, your business gains the invaluable advantage of promptly adding or removing services in response to growth or changes. This not only enhances adaptability but also fosters a more agile and responsive approach to IT management, aligning your technological resources with the dynamic needs of your business.

Expertise and Timeliness

MSPs swiftly implement solutions and updates via their specialized teams. They have the expertise and resources to stay up-to-date with the constantly evolving IT landscape, ensuring your business is always using the most efficient and effective tools. Additionally, MSPs provide timely support and troubleshooting for any technical issues, minimizing downtime and preventing potential disruptions to your operations.

In-house teams may be more attuned to the immediate needs of your business and can potentially offer more customized services. However, they may not have the same level of expertise or resources as an MSP, leading to longer response times and potential delays in implementing solutions.

Flexibility and Adaptability

Every business situation is unique, and the chosen IT management model must flex to accommodate this. Adapting to emerging technologies and sudden market shifts is equally an assessment of IT strategy as it is of the IT personnel.

Managed IT services providers have the edge in readiness. MSPs by design are attuned to IT developments and are quicker to adopt change and can help strategize and implement long-term technology plans with efficiency.

Internal IT departments need to actively manage their readiness for technological shifts. They must be aware of emerging technologies and trends, and have the resources to quickly implement them.

The Hybrid Approach

For many small businesses, a blend of managed and internal IT services may offer the best of both worlds. It requires a strategic and thoughtful fusion to ensure a cohesive and effective IT operation. By partnering with a managed service provider, businesses can tap into their expertise and resources while still maintaining some level of control over their IT operations. This hybrid approach allows for flexibility and agility in adopting new technologies while also keeping costs in check.

One major benefit of the hybrid approach is the ability to leverage the strengths of both internal and external IT teams. Internal IT departments can focus on day-to-day operations and managing more critical systems, while the managed service provider takes on tasks such as network security, data backup, and disaster recovery planning. This division of labor helps to reduce stress on internal teams while allowing them to prioritize projects that align with business goals.

Another advantage of this blended model is cost savings. Managed service providers typically offer customizable plans that allow businesses to only pay for the services they need, rather than investing in expensive equipment and software that may not be fully utilized. This also eliminates the need for constant upgrades and maintenance costs, further reducing IT expenses.

In addition to potential cost savings, hybrid IT also provides scalability. As businesses grow and their technology needs change, they have the flexibility to adjust their service plans accordingly. This means that companies can easily scale up or down as needed without being locked into long-term contracts or purchasing unnecessary hardware.

Moreover, a hybrid approach allows for greater agility when it comes to adopting new technologies. With an internal IT team focused on day-to-day operations, a managed service provider can stay up-to-date on emerging technologies and help businesses integrate them seamlessly into their existing systems.

Everound: Your Technology Partner

The debate between Managed IT Services and in-house IT is more than an operational consideration; it’s a strategic business decision. Whether prioritizing cost-effectiveness, customization, or scalability, your choice in an IT management model will shape the trajectory of your business’s technological capabilities.

Still unsure which model is the right fit? Assess your business needs and align them with the advantages offered by each model. The best decision is an informed one — ensuring that your IT investment yields the maximum ROI and propels your business to the next level.

As you navigate the labyrinth of IT management models, consider the path with Everound, a leading managed IT service provider. We offer services tailored to your specific needs, ensuring cost-effective, secure, and optimized IT systems. Our team can provide comprehensive managed IT services or integrate seamlessly into a hybrid model, enhancing your in-house expertise with our external insights.

Let’s start the conversation so we can learn how to best support your business.

 

Significance of Tech Resolutions

 

As a business owner, you understand that staying competitive and relevant requires keeping up with technological advancements. Adapting to evolving tech trends not only enhances efficiency but also fortifies your business against unforeseen challenges. One way to stay on top of the latest technology tools and advancements is to set tech resolutions for the year.

As a leading managed IT services company, here are our top recommendations for tech resolutions in 2024. These resolutions focus on improving your business’s IT strategy by optimizing infrastructure, strengthening cybersecurity, embracing innovation, and simplifying workflows.

Optimizing IT Infrastructure

Transition to Cloud-Based Solutions

Cloud computing is a game-changer for businesses, offering scalability, flexibility, and cost-efficiency. Migrating to the cloud enables seamless accessibility, enhancing collaboration and remote work capabilities. With the cloud, you can scale resources easily, adapt quickly to changing needs, save costs, and work from anywhere.

Implement Virtualization Technologies

Virtualization is like a superpower for businesses. By enabling multiple operating systems and applications to run on a single physical server, virtualization allows for better utilization of hardware resources. It means getting more out of your existing infrastructure without needing additional physical servers.

With virtualization, you can reduce costs and improve efficiency by consolidating your hardware. It also makes data management easier and enhances disaster recovery capabilities.

Regular Infrastructure Audits and Updates

Regularly performing audits of your IT infrastructure helps maintain optimal performance and security. These audits allow you to identify inefficiencies, vulnerabilities, and areas that require improvement within your systems.

By conducting routine audits, you can gain valuable insights into how your IT infrastructure operates. You’ll be able to pinpoint any bottlenecks or areas where processes can be streamlined, ultimately improving overall efficiency.

Audits also help you identify potential vulnerabilities in your systems, such as outdated software or weak authentication protocols, allowing you to take proactive measures to mitigate risks.

Strengthening Cybersecurity

Implement MFA

Enforcing Multi-Factor Authentication (MFA) goes beyond traditional passwords, adding an extra layer of security. It mandates users to provide multiple forms of identification before accessing sensitive systems or data.

Think of MFA as having a lock on your front door that requires multiple keys to open. With MFA, simply entering a password is not enough to gain access. You must give more proof, such as a fingerprint scan or a special code from an app, to enter.

By implementing MFA, you significantly reduce the risk of unauthorized access to your sensitive information.

Regular Employee Training and Awareness Programs

Did you know that human error is one of the main reasons behind cybersecurity breaches? According to various studies, it accounts for a staggering 82% to 95% of all incidents. In other words, mistakes made by people can lead to costly and damaging breaches of sensitive information.

But why does human error play such a significant role? Well, think about it in everyday terms. We’re all prone to making mistakes, whether it’s accidentally clicking on a malicious link or using weak passwords. Cybercriminals take advantage of these slip-ups and exploit them to gain unauthorized access to systems and data.

Regular cybersecurity training reduces the chance of human error-causing breaches. Organizations can create a watchful workforce against cyber attacks by teaching employees about current threats. They can also show them how to recognize phishing emails and stress the importance of strong passwords.

Implement Robust Endpoint Security Solutions

Securing endpoints like laptops, desktops, and mobile devices is crucial for safeguarding your network. Think of your network as a castle and endpoints as vulnerable entry points needing strong protection. Endpoint security acts like a shield, stopping cyber intruders from accessing your data.

Using tools such as encryption, firewalls, and antivirus software, endpoint security creates robust barriers against unauthorized access. It’s similar to locking doors and windows at home for added security in our digital lives.

Moreover, endpoint security doesn’t just defend; it actively watches for suspicious activity or malware. This proactive approach helps catch and stop potential attacks before they do harm.

Leveraging Innovation

Embrace Emerging Technologies

Staying ahead in the business world means embracing cutting-edge technologies like Artificial Intelligence (AI), Machine Learning (ML), and the Internet of Things (IoT). These innovations have the power to revolutionize how businesses operate and enhance customer experiences.

AI streamlines tasks by automating repetitive processes and enables data-driven decision-making. For instance, AI-powered chatbots offer immediate customer support, freeing up human resources for more complex tasks.

ML focuses on teaching machines to learn from data, revealing patterns and insights for improved decision-making and personalized recommendations.

IoT involves interconnected devices sharing data, allowing real-time monitoring, workflow automation, and efficient management of resources. For instance, IoT-enabled devices track inventory and optimize supply chains.

Adopting these technologies unlocks immense potential, transforming operations, empowering better decisions, gaining a competitive edge, and delivering outstanding customer experiences. Embracing these innovations is pivotal for success in today’s business environment.

Everound: Your Technology Partner in 2024

Are you ready to set and achieve your technological resolutions this year? Partner with Everound to take proactive steps toward achieving your tech resolutions for the year ahead. As a leading managed IT services provider, we provide comprehensive support and innovative solutions, ensuring businesses thrive amidst technological transformations.

Make 2024 the year of technological advancement for your business! Embrace change, fortify your IT strategies, and stride confidently into 2024 with Everound as your trusted technology partner. Contact us today to learn more about how we can help you achieve your goals. Let us focus on your IT so you can focus on your business.

As a business owner, you likely understand the power of making your budget work as hard as possible and spend money wisely on business operations. This time of year, you may be working on next year’s budget and wondering if there are areas of opportunity to show cost savings. One area where you can reduce costs is your information technology expenses.

Outsourcing IT business functions to a managed services provider (MSP) allows you to cut costs, save time, and even produce the same or a better outcome at a lower cost. There are also indirect benefits to outsourcing your IT including consistency in service. For example, when you use an outsourcing company, there are no sick days or PTO days to worry about – in fact, your managed service provider is always on call for you!

How does outsourcing IT save costs over relying on an in-house team? Let’s take a look at the ways outsourcing IT can alleviate budget constraints while also helping your business realize IT operational efficiency.

Reduced Salary Expenses

Let’s face it – payroll and related costs are the biggest expense for a business. On average, a company spends more than $4,000 to hire and train a new employee. In addition, recruitment and retention costs can add even more expenses to a company’s bottom line.

When you rely on an IT outsourcing company for technical support, cloud services, disaster recovery, and other IT services, you not only save money on these expenses, but you also save money on annual salaries and additional overhead costs including:

  • Medical, dental, and other healthcare benefits
  • Retirement costs such as 401k contributions
  • Quarterly or annual bonuses
  • Hard costs such as office space and furniture, computers, cell phones, and miscellaneous resources

When you work with a managed IT services provider, these costs fall on the MSP’s shoulders and not on your business. Curious if outsourcing is for you? We can help you determine if working with an MSP makes sense for your budget.

No Training Costs

Information technology changes rapidly, especially when it comes to IT concerns like cybersecurity and remote monitoring and management. In-house employees need to be on top of the latest technology developments and risks which can only be achieved by ongoing training and education. This can come with a massive price tag for a business owner.

When you work with a managed services provider, training is included, and you have access to highly trained experts without the costs. Most MSPs spend their own time and money on training for their team members meaning you can put those costs back into your business.

Another ancillary training benefit is for your own employees. As part of some support packages, MSPs offer cybersecurity training, software training, and other IT-related educational services. At Everound, we can work with your company to develop training programs that allow your employees to maximize the power of technology at your business.

Easy Scalability

Another way outsourcing your IT can save your company money is the ability to scale up – or down – quickly and easily. If you have a seasonal business and need more IT help in the summer months, for example, your IT services package can scale down in the winter. When you have an in-house IT team, you are responsible for their salaries and expenses year-round, no matter your current IT needs.

Cash flow down? With an MSP, you can scale back services for the short term to help increase your bottom line. Similarly, if you run a small business, you may not need 40 hours per week of technical support. The good news is your MSP can work with you to scale up or down based on your current financial situation.

Why Choose Everound for your Managed IT Services?

At Everound, we work with our customers to develop an ongoing managed IT services relationship that helps their bottom line. We can create a customized package that meets your IT needs AND reduces your overall information technology costs.

We won’t charge you for every help desk ticket, phone call, or meeting. Our customer service is part of the package, and you can consider us an extension of your team. Our MSP service offerings include help desk, network and server administration, network monitoring, equipment installation and configuration, backup and disaster recovery, and even after-hours support. Working on your budget and considering outsourcing your IT functions? Let’s chat.

MSP, IoT, VPN, Oh My! Your Complete Guide to IT Acronyms

Do information technology acronyms seem confusing? In our industry, we love to abbreviate technical terms to acronyms. No worries – we are here to help with the alphabet soup! Some of these acronyms may be familiar to you and you may hear them every day. Others are specific to information technology systems and challenges.

Here are the most frequently used IT acronyms you may come across in your day-to-day life or as a business owner:

AI: Artificial Intelligence

Have you ever asked “Alexa, how is the weather today?,” or “Siri, what is the best recipe for baked ziti?” This is an example of artificial intelligence. Artificial intelligence is the development of computer systems that can perform tasks that normally require human intelligence.

Speech recognition, visual perception, and even decision-making are all examples of how artificial intelligence is changing the way we communicate and perform daily tasks.

API: Application Programmer Interface

An application programmer interface, or API, is software that allows for two separate applications to “talk” to each other. You likely use an API nearly every day but never thought about it. When looking for the best deals on a travel site, an API lets the travel site quickly collect flight and hotel availabilities from providers before showing you your options. Without an API in place, the travel site would have to manually reach out to the provider to find pricing and availability.

AWS: Amazon Web Services

AWS, or Amazon Web Services, is a cloud-services platform that offers its users database storage, content delivery, and other services. Individuals, businesses, and even government agencies rely on AWS to obtain large-scale computing services without having to build their own IT infrastructure.

Big brands like Netflix, Twitch, Turner Broadcasting, BBC, LinkedIn, Facebook, ESPN, and Twitter use AWS for storage. If you’re binge-watching your favorite new show online, chances are you are watching content stored with AWS.

FTP: File Transfer Protocol

FTP, or file transfer protocol, is one of many ways of transferring a file over the internet. While this is less common now that companies rely on the cloud to share files, some businesses still use FTP. With FTP, the files are hosted on an on-premises server and employees can upload files to share via a link, like you would do when sharing a link on Google Drive.

HaaS: Hardware as a Service

Hardware as a Service, or HaaS, is a procurement model that is similar to leasing or renting equipment. In the HaaS model, businesses essentially “borrow” their IT hardware from a managed service provider (MSP). The MSP owns the hardware and is responsible for maintenance and upkeep.

IoT: Internet of Things

The IoT, or the Internet of Things, describes all the physical objects that are interconnected over the internet or other communication networks. It’s literally the billions of devices around the world that are connected to the internet.

A good example of IoT in action is a wearable device like an Apple Watch or Fitbit. Wearables give users data about their lifestyle using the internet to collect and share the data. Other real-world examples of IoT include home security systems with cameras that are accessible online, smart appliances (think thermostats you can turn on or off from an app on your phone), and even medical devices that document health data through a wireless connection.

IP: Internet Protocol

Internet Protocol, or IP, is the set of rules by which data is sent from one computer to another over the internet. Every computer has a unique IP address – do you know how to find yours? Go to Google and type in “What’s my IP address?” That is your unique identifier when you are communicating online.

IP addresses are useful to trace a device’s location or an origin of an email and to troubleshoot network errors or identify cyber intruders.

MFA: Multi-Factor Authentication

With the increase in cyber threats over the last decade, MFA, or multi-factor authentication, has become a best practice to access private data or sensitive information. MFA requires a user to submit at least two different identifiers to log in to a website or to access files on a server.

A common example of MFA is when you have to enter a password AND a code sent to your smartphone to authenticate yourself. The banking industry uses MFA frequently, as well as websites and apps such as Facebook, Amazon, Dropbox, and Apple ID.

MSP: Managed Services Provider

Another common IT acronym is MSP. A managed service provider, or MSP, is a term used to describe an organization that provides an outsourced specialized service to a business. While there are MSPs in several industries, the most common are outsourced IT services.

An IT MSP provides specialized IT support through services including technical support, cybersecurity, hardware and software installation and maintenance, help desk, network and server administration, network monitoring, and computer patching and software updates, to name a few.

SaaS: Software as a Service

Software as a Service, or SaaS, allows users to access applications and software over the internet. While the terminology may seem unfamiliar to you, you likely are already using SaaS daily. Cloud-based apps like email, calendars, and even Microsoft Office 365 are all examples of SaaS.

With SaaS, businesses do not need to install and maintain software on their own. Applications are updated and maintained through an internet connection.

VoIP: Voice Over Internet Protocol

Voice over internet protocol, more commonly known as voice over IP or VoIP, allows users to make phone calls over broadband internet. Unlike traditional phone systems, a VoIP system works by converting sound into digital voice communication and transferring it through Internet broadband.

VoIP also allows users to conduct video meetings and conference calls and is often a more cost-effective means of business communications.

VPN: Virtual Private Network

A VPN, or virtual private network, gives you online privacy by creating a private network on a public internet connection. A VPN essentially protects your data from unwanted eyes by creating an encrypted tunnel for your data. A VPN also hides your IP address and allows you to access public Wi-Fi safely.

Traveling abroad and want to access your favorite Netflix show that is only streaming in the U.S.? You can use a VPN to hide your IP address and binge-watch away!

We Focus on your IT, So You Can Focus on Your Business

Everound, Your Managed IT Services Provider

At Everound, we partner with small and medium businesses in Central Pennsylvania, Philadelphia, and the Baltimore/DC metro region and take care of their IT infrastructure and needs. We provide managed information technology services designed to help companies become more efficient, boost productivity, reduce risk, improve operations, and promote digital security.

We support national organizations and local businesses by solving IT challenges with customized information technology solutions. Our team of network engineers and technology specialists has been helping clients for more than 30 years.

When you choose to work with Everound, you are more than a ‘client,’ you are our partner. We are relationship-focused and work hard to understand your unique challenges. From day one, we will integrate seamlessly into your organization and treat your team as our team with respect and transparency; communicate with clarity; and above all, implement solutions to help your business be successful.

Let us take on your IT challenges so you can focus on your business. Reach out today for a free IT infrastructure and cybersecurity assessment.

How fast does hardware become outdated? Let’s look at a piece of hardware almost everyone is familiar with – the iPhone. In the last five years, there have been 7 different versions released. With the average cost of an iPhone sitting at around $750, many people often skip a few generations of iPhones until they can afford the next “new” one. No big deal, right? Even the oldest model of an iPhone still makes calls and sends text messages.

 

For business IT hardware, though, (think firewalls, servers, and networking equipment), having an old, outdated version can create a risk for business owners, and hinder efficiency. If you are a small or mid-sized business owner operating on a tight budget, how do you keep your hardware up to date without a huge capital expenditure?

The answer is Hardware as a Service (HaaS).

What Is Hardware as a Service?

Hardware as a Service, or HaaS, is a procurement model that is similar to leasing or renting equipment. In the HaaS model, businesses essentially “borrow” their IT hardware from a managed service provider (MSP). The MSP owns the hardware and is responsible for maintenance and upkeep.

The service model can be set up in different ways. For some businesses, it makes sense to pay a monthly fee for the hardware, and in other cases, HaaS is incorporated into a broader managed service agreement that includes other services like help desk support and IT consulting.

 

Benefits of HaaS Solutions

In our fast-paced technology world, owning hardware can be expensive, cumbersome, and challenging for business owners. HaaS offers an alternative approach to hardware and IT infrastructure needs that can help business owners reduce the stress of keeping up with how quickly technology changes.

There are several ways HaaS can benefit businesses including:  

  • Low, Upfront Costs: One of the biggest advantages of HaaS is there are no large capital expenditures for a business owner. Businesses do not have to spend a lot of money to provide the most up-to-date IT infrastructure for their business. This is especially beneficial for startups and small businesses that do not have a hefty budget for hardware. HaaS essentially turns a large capital expense into a more manageable operating expense. 
  • Staying Current: One major benefit of HaaS is that the MSP keeps hardware equipment current with the latest technology. When a new version of a particular technology arrives, the MSP oversees updating it for the business owner. HaaS clients do not have to stress over investing in tech that might become obsolete quickly after purchase. The MSP is incentivized to make sure their client has the best and latest equipment. 
  • Worry-Free Maintenance: When businesses opt for HaaS with an MSP, the responsibility for the maintenance and upkeep shifts to the MSP, not the business owner. Since the MSP owns the equipment, they will provide not only the hardware itself but also provide routine service and maintenance as part of the HaaS agreement. Business owners can forget about expired warranties and potential equipment failures – the MSP takes care of making sure everything is working and operating at peak performance. 
  • Tighter Security: When it comes to cybersecurity, new is often better. Cybercriminals are a savvy group and are constantly working on new ways to access businesses’ sensitive data. Not only are they targeting software, but they are also targeting vulnerable, outdated hardware. With HaaS, it is easy to upgrade to the latest hardware technology designed to create optimal endpoint security. 
  • Scalability: HaaS often makes the most sense for small and medium businesses that are on a growth plan. As businesses grow, their technology needs also grow with them. When growing businesses add new employees, expand their service offerings for their clients, or add additional office locations, they need to invest in their technology infrastructure to meet their business goals. HaaS helps businesses scale efficiently as they grow.

Everound: Your Hardware as a Service Partner

At Everound, we understand the challenges businesses face with keeping their hardware operating at a level that meets and exceeds their business goals. We offer both HaaS as an independent service and as part of a monthly managed IT services plan. Our HaaS packages can be customized to meet the specific needs of a business and often includes:

  • Firewalls: Firewalls are a line of defense against security threats, and one of the last pieces of equipment business owners think of when purchasing or upgrading IT hardware. With HaaS, Everound provides the latest firewall solutions to help prevent cyber threats.
  • Servers: A server is a central piece of hardware in a computer network that stores, sends, and receives data. It provides functionality for the entire IT infrastructure of a business. Through HaaS, Everound offers servers either on-site or in the cloud, depending on need.
  • Wi-Fi or networking equipment: Wi-Fi and networking equipment includes devices such as network switches and access points. Everound can help your business stay connected and online with Wi-Fi and networking equipment.  
  • Battery backups: Battery backup and smart surge protection devices, such as Wattboxes, can help protect your business from downtime. Power and electricity outages, surges, and brownouts can be prevented with minimal investment. These can cause data loss and physical damage to your computer components.

Curious if Hardware as a Service is right for your business? Reach out today to learn more about how we can help. Let us focus on your IT needs so you can focus on your business.