Across almost every industry, computers are essential to keeping a business operating smoothly. Computers improve employee efficiency, accuracy, and can speed up many work processes. As a business owner, knowing when to replace your work computer can be challenging.

If you wait too long, you can incur expensive support and service costs, and if you replace desktops and laptops too soon, you aren’t maximizing your original investment. So, how do you know when to keep or replace your older PCs? Let’s take a look at the average lifespan of computers, our recommended refresh cycle for a business, and key indicators a computer is starting to fail.

How Long Should Your PC Last?

Average Lifespan of Computers

Like all electronics, computers will slow down and become less useful as they age. Environmental conditions, accidents, and normal wear and tear take their toll on both PCs and laptops, causing functional issues. Computers don’t last forever and having a replacement plan in place can help business owners plan for IT budget needs.

The average lifespan of a computer is typically three to five years. Desktop computers should last at least three years, and laptops, between three and five years. There are several factors that contribute to how long a computer will last for an employee including:

  • Environmental factors: Computers require a cool environment to work properly. When they become overheated, the fans will kick on to try to cool down the internal components. The fans can draw dust and other allergens inside the computer which can clog up vents and prevent air from flowing freely. Computers that are used in factory environments tend to have a much shorter lifespan than computers in a cool, clean office space.
  • Usage: One factor that contributes to your computer’s lifespan is the manner in which it is used. If you only use the computer for spreadsheets and word processing, you may be able to extend its life an extra year or so past the average lifespan of a PC. For more sophisticated tasks that require applications, you may find your older computer is slow and struggles to keep up with the increased processing demand.
  • Unsafe cybersecurity practices: Nothing shortens the lifespan of a computer quicker than unsafe cybersecurity practices. Even the newest PC can die quickly if infected with malware or viruses. If you are a business owner, be sure to follow best practices for cybersecurity to ensure your computers – and your investment – are protected. Regularly install updates and patches for your computers’ operating systems and be proactive with cybersecurity training for your team. Many malware attacks are successful because of human behaviors.

At Everound, we recommend business owners adopt a 25% refresh cycle with their computer inventory rather than replacing all computers at the same time. Essentially, instead of purchasing new computers for all workstations at once, business owners can replace 25% of them each year. This cost-effective strategy allows for hardware capital expenses to be budgeted over four years instead of one.

Know the Signs of an Aging Computer

Key Signs You Should Replace Your Computer

There are several key signs to watch for when considering if you need to replace your work computers including:

  • Security is out of date: If your current computers are incompatible with newer versions of their operating systems, it may be time to invest in new computers. When the operating system is incompatible, important security patches and updates will not be installed on your PC. Check your Windows and Mac machines for OS compatibility to make sure your security is up to date.
  • Increasing support costs: Are your team members consistently asking your go-to IT staff member for help troubleshooting issues? Even if this is an internal employee, there is a real support cost affecting your bottom line.
  • Noisy fans: Are the fans on your computer constantly running? This is a key indicator that your computer is running “hot” and its internal components are at risk for damage. If you’re running the latest versions of an application or operating system, these could be maxing out your computer hardware, causing it to run warmer than usual.
  • Applications take a long time to load: Applications may take longer on an older computer. If you’re running the most up-to-date version of an application, older hardware may not be able to keep up. Before installing software, check the compatibility to ensure it will work with your computer.
  • Slowed productivity and lost time: According to a study by Intel, employees are 19% less productive on a PC that is older than 5 years. If your work computers cause an hour of downtime per day for a month, that equates to 20 hours per month. What is the value of that lost time?

If your PCs or laptops are experiencing any of the key indicators they need to be replaced, a managed IT service provider can help you determine the best path to replace hardware in a cost-efficient manner. Everound offers monthly managed IT service plans that help business owners assess and determine how to replace computers to maximize efficiency and productivity.

Keeping Your Team Supported

Everound for Your Hardware Needs

At Everound, we work with small businesses to large corporations on their IT needs including computer procurement, installation, hardware and software maintenance, and computer refresh plans. Our team of experienced IT professionals can help you determine the best course of action to keep your computers operating at peak performance. Reach out today for a free hardware assessment for your business. We focus on your IT, so you can focus on your business.

How fast does hardware become outdated? Let’s look at a piece of hardware almost everyone is familiar with – the iPhone. In the last five years, there have been 7 different versions released. With the average cost of an iPhone sitting at around $750, many people often skip a few generations of iPhones until they can afford the next “new” one. No big deal, right? Even the oldest model of an iPhone still makes calls and sends text messages.

 

For business IT hardware, though, (think firewalls, servers, and networking equipment), having an old, outdated version can create a risk for business owners, and hinder efficiency. If you are a small or mid-sized business owner operating on a tight budget, how do you keep your hardware up to date without a huge capital expenditure?

The answer is Hardware as a Service (HaaS).

What Is Hardware as a Service?

Hardware as a Service, or HaaS, is a procurement model that is similar to leasing or renting equipment. In the HaaS model, businesses essentially “borrow” their IT hardware from a managed service provider (MSP). The MSP owns the hardware and is responsible for maintenance and upkeep.

The service model can be set up in different ways. For some businesses, it makes sense to pay a monthly fee for the hardware, and in other cases, HaaS is incorporated into a broader managed service agreement that includes other services like help desk support and IT consulting.

 

Benefits of HaaS Solutions

In our fast-paced technology world, owning hardware can be expensive, cumbersome, and challenging for business owners. HaaS offers an alternative approach to hardware and IT infrastructure needs that can help business owners reduce the stress of keeping up with how quickly technology changes.

There are several ways HaaS can benefit businesses including:  

  • Low, Upfront Costs: One of the biggest advantages of HaaS is there are no large capital expenditures for a business owner. Businesses do not have to spend a lot of money to provide the most up-to-date IT infrastructure for their business. This is especially beneficial for startups and small businesses that do not have a hefty budget for hardware. HaaS essentially turns a large capital expense into a more manageable operating expense. 
  • Staying Current: One major benefit of HaaS is that the MSP keeps hardware equipment current with the latest technology. When a new version of a particular technology arrives, the MSP oversees updating it for the business owner. HaaS clients do not have to stress over investing in tech that might become obsolete quickly after purchase. The MSP is incentivized to make sure their client has the best and latest equipment. 
  • Worry-Free Maintenance: When businesses opt for HaaS with an MSP, the responsibility for the maintenance and upkeep shifts to the MSP, not the business owner. Since the MSP owns the equipment, they will provide not only the hardware itself but also provide routine service and maintenance as part of the HaaS agreement. Business owners can forget about expired warranties and potential equipment failures – the MSP takes care of making sure everything is working and operating at peak performance. 
  • Tighter Security: When it comes to cybersecurity, new is often better. Cybercriminals are a savvy group and are constantly working on new ways to access businesses’ sensitive data. Not only are they targeting software, but they are also targeting vulnerable, outdated hardware. With HaaS, it is easy to upgrade to the latest hardware technology designed to create optimal endpoint security. 
  • Scalability: HaaS often makes the most sense for small and medium businesses that are on a growth plan. As businesses grow, their technology needs also grow with them. When growing businesses add new employees, expand their service offerings for their clients, or add additional office locations, they need to invest in their technology infrastructure to meet their business goals. HaaS helps businesses scale efficiently as they grow.

Everound: Your Hardware as a Service Partner

At Everound, we understand the challenges businesses face with keeping their hardware operating at a level that meets and exceeds their business goals. We offer both HaaS as an independent service and as part of a monthly managed IT services plan. Our HaaS packages can be customized to meet the specific needs of a business and often includes:

  • Firewalls: Firewalls are a line of defense against security threats, and one of the last pieces of equipment business owners think of when purchasing or upgrading IT hardware. With HaaS, Everound provides the latest firewall solutions to help prevent cyber threats.
  • Servers: A server is a central piece of hardware in a computer network that stores, sends, and receives data. It provides functionality for the entire IT infrastructure of a business. Through HaaS, Everound offers servers either on-site or in the cloud, depending on need.
  • Wi-Fi or networking equipment: Wi-Fi and networking equipment includes devices such as network switches and access points. Everound can help your business stay connected and online with Wi-Fi and networking equipment.  
  • Battery backups: Battery backup and smart surge protection devices, such as Wattboxes, can help protect your business from downtime. Power and electricity outages, surges, and brownouts can be prevented with minimal investment. These can cause data loss and physical damage to your computer components.

Curious if Hardware as a Service is right for your business? Reach out today to learn more about how we can help. Let us focus on your IT needs so you can focus on your business.

Big companies almost always have an information technology department. The IT team not only helps the organization with troubleshooting errors and issues but also provides long-term planning and overall business support and strategic planning.

If you’re a small business owner, though, chances are you do not have an IT department. So how do you manage your information technology to keep your business running smoothly? Do you need an IT department for your small business? And when do you hire someone to take on the IT functions? Before you hire an IT manager, it’s important to understand the role of an IT department, the financial investment in hiring, and when to scale up the IT team as your business grows.

Role of the IT Department

The IT department is typically known as the team that “fixes things.” When a computer crashes, the printer has an error, or someone forgets their password, they call the IT guys. In reality, though, an IT department does much more than troubleshooting (although they do that, too).

The IT department is a critical component in overall business success. The team has three areas of concern – governance of a company’s technological systems, maintenance of IT infrastructure, and monitoring and improving the functionality of all systems.

 

Governance of Technological Systems

IT governance is the ‘big picture’ of how IT integrates into the overall business. It examines all the ways IT can provide a return-on-investment for a business owner and its stakeholders. For example, if a business goal is to increase customer service response times, the choice of software to meet that goal would fall under IT governance. IT governance ensures businesses have appropriate decision-making processes and controls in place so that the interests of all stakeholders are balanced.

IT governance is essentially a set of policies and procedures designed to align IT functions with overall business strategy and success. Having a formal set of standards in place helps to maximize value, set IT strategy, reduce risk, and measure performance.

Maintenance of IT Infrastructure

Most businesses understand this function of an IT department – maintaining the IT infrastructure. This includes many of the ‘behind-the-scenes’ tasks such as:

  • Software and hardware maintenance for physical and virtual environments
  • Network administration
  • Data and storage upkeep including cloud systems
  • Management of virtual and remote assets
  • Implementation and maintenance of wireless and wired access
  • Email management
  • Cybersecurity programming

Monitoring and Improving System Functionality

IT departments just don’t “set it and forget it” when it comes to IT infrastructure. The IT department continually monitors and improves functionality to minimize loss and maximize return. Using tools, employee feedback, and documentation, the IT department refines and improves the current systems.

 

Financial Investment to Start an IT Department

 

Small businesses can hire an in-house IT professional if they have the financial stability and resources to grow their staff. The financial investment varies widely depending on the type of IT professional needed to support the business. According to Indeed.com, the average salaries of the most common IT professionals are:

  • Computer Support Technician: $33,000
  • Computer Support Specialist: $34,000
  • IT Support Specialist: $41,500
  • IT Technician: $74,400
  • Computer Systems Analyst: $76,000
  • Systems Administrator: $79,000
  • IT Manager: $85,000
  • Director of Information Technology: $120,000

The cost of hiring an IT professional extends beyond the salary. According to the Society of Human Resources Management, the average cost of hiring a new employee can exceed $4,000.

Scaling IT as Your Business Grows

For any business, having the right people in place can make all the difference in the success of the organization. How do you know when it’s the right time to add an IT team? What works for some businesses may not work for others, so it’s important to first assess your situation to determine when – and if – you should hire. If you own a small business, ask yourself:

  • Does someone at my organization take on IT tasks in addition to their regular workload?
  • Do I need to support a remote work environment?
  • Am I at risk for a cyber threat? Do I have sensitive information that could be hacked?
  • Do I have applications or computer programs that require support? Is this managed by a vendor?
  • Does my business model rely primarily on e-commerce?

If you answered yes to these questions, you should consider adding IT support to your small business. But what if you cannot afford to add a full-time team member to your staff? The good news is you can get the IT support you need through Managed IT Services.

Managed IT Services for Small Businesses

Many small business owners are operating on tight budgets and cannot financially support an in-house IT team. Managed IT Services is a way to get the IT support you need that works with your budget and goals.

Managed IT Services allows business owners to delegate their ongoing information technology processes to a third-party company like Everound that specializes in the IT industry. For a fraction of the cost of hiring an IT professional, Managed IT Services improves overall organizational efficiency and productivity while also reducing operating expenses.

As a Managed IT Services provider, Everound offers IT support including:

  • Help Desk
  • Network and Server Administration
  • Network Monitoring
  • Hardware and Software Installation and Configuration
  • Computer Patching and Software Updates
  • Backup and Disaster Recovery
  • Software Customization
  • After Hours Support

If you own a small business and are ready to add IT support in a cost-efficient way, reach out today to discuss how we can help. We can work with your budget to support you and your IT needs. Let us focus on your IT so you can focus on your business.